This is a pivotal moment in history, as the life science industry is pushing the frontier of innovation for patients around the world. Now is the time to take intentional action to ensure every employee owns this outcome with you.
At Pathway, we have established a 2-pronged Corporate Membership approach that enables your company to achieve its goals:
We hear from Senior Leaders that improving quality outcomes requires new thinking, new strategies and new resources. We suspect you might have this experience as well - whether in your department, plant site or entire company.
What if you could transform quality thinking?
Pathway for Patient Health is dedicated to transformation of quality ownership itself. Why? Because we believe that quality in the 21st Century drives innovation at every level of the company, across every product, and for every patient. Good quality drives great outcomes that you can count on, every day.
We at Pathway find that misalignment around quality is the norm, creating enormous challenges for any quality leader, from vice presidents to managers to the shop floor.
Additionally, research has shown that senior leaders typically have an unintended, inflated view of the State of their Organization, resulting in blind spots of risk. And vision degrades even further as it travels through the ranks.
Did you know? Only 10% of employees feel their company’s quality messages are credible.
And according to McKinsey’s “State of the Organization 2023” Report, 39% of employees will leave their companies within the next 3-6 months.
So, your company’s efforts to attract and retain employees at all levels are more important now than ever.
We hear over and over again that the weight your quality leaders feel they carry is overwhelming…..putting everyone at risk.
The inability to assure quality has alarming consequences in an industry that affects human life:
Patients are harmed
Fines and liabilities break your company
Public trust is lost overnight
Competitors take your market share
From our bird’s eye position, we see that the weight of quality misalignment comes with several ongoing challenges around leadership, talent retention and risk:
Why do we continue to see these challenges across the life science industry?
We conducted research with 489 medical device and pharmaceutical professionals from 22 different companies. 29% surveyed held management positions. They were asked to evaluate the strength of their quality culture.
50% reported insufficient leadership emphasis on quality.
80% reported that their company did not create a sense of employee empowerment and ownership of quality outcomes.
The Missing Piece in cultivating a culture where quality is valued? Understanding “Why”
Take a moment to evaluate your level of concern related to the following statement:
Senior Leader: “I want to challenge our organization to reduce our failures to zero. So, let’s work to eliminate our failures.”
Unintended Consequence? Employees stop reporting failures or recategorize them to hide the data.
Imagine this: The Senior Leader says: “I want to challenge our organization to find the root causes of our failures. Blind spots lead to failures, which increases the chance that we are putting our patients at risk. Let’s take a look at how we can reduce opportunities for failure and reduce the failures themselves. That way, we can protect the patients we are working so hard to protect.”
When there is clear and compelling articulation of purpose, matched with an understanding of “why”, then your employees at all levels can become the quality champions your organization needs to prevent risk and promote innovation.
“I dwell in possibility”
A culture of quality is an environment in which employees not only follow the quality guidelines but also see others taking quality-focused actions, hear others talking about quality, and feel quality all around them.
Quality Ecosphere
A strong culture of quality has a direct impact on business and patients.
A company with a highly developed culture of quality saves 20% compared to a company with a poor quality culture.
Companies ranked in the top 20% in terms of quality culture reported 75% fewer “significant mistakes” in daily work.
Corporate Membership
Pathway to Quality Transformation!
Pathway is advancing quality outcomes across Fortune 50, Fortune 100, Fortune 500, midsized, small sized and startup companies. Our approach is always right-sized and focuses on your specific needs. Our goals are to:
Get the best education into the hands of all your employees without limit
Prepare the next generation for you…and give you direct access to them
Why Partner with Pathway? The Pathway Quality Science Education is an unprecedented program, grounded in real-world scenarios that increase the critical thinking skills needed to make scientifically sound, quality-based decisions. The content was created by industry-wide experts, with direct input from the Pathway Chief Quality Officer Team.
Imagine every employee having wisdom and insight that would normally take years to gain! Passionate leaders from the pharmaceutical and medical device industries teach the “why” of what we do in our industry by constantly connecting-the-dots.
For example:
How does “change” impact your product, intended use and the safety of your patients?
Why can you go beyond the OEM recommendation for equipment qualification frequency, and how do you support the decision? When does the frequency need to be shorter?
Why is performance qualification needed, if I have already demonstrated operational qualification?
How can I design risk out of my product and process?
Why would the Regulatory Affairs Group be a good choice to lead the product development lifecycle project?
If Human Error is not a root cause, then what is, and how do I find it?
Over 130 on-demand classes are “chunked” into job-specific and topic-specific curricula, which enables your employees to quickly access exactly what they want. The job-specific curricula are further divided into novice, intermediate and advanced content so it meets your employees where they are on their learning journey. Also, we continue to create new content that we call “Badges”, which are often considered to be more advanced content.
Our Classes Include:
80+ hours of on-demand videos taught by passionate SME’s who explain so much insight (we do not simply record someone reading slides!)
Technical Training on “how” to conduct investigations, qualifications, validations, studies, design risk out of products, and so much more!
Study guides for your employees to complete as they listen to the classes
Slides that can be downloaded
Handouts and tools to help apply what they learn
How to Access? Through your Corporate Membership, every employee in your entire company can access all of the content without limit. Our goal is to get this education into the hands of all your employees, so there is no per-person fee or limits on views. Every employee will create a login to the Corporate Membership site, where they can easily find and access the content that is most important to them. Checkout the Corporate Membership Site Video Tour!
Alternative: Several of our Corporate Members need to have the education in their own Learning Management System (LMS). This helps with tracking of completion, but also enables them to assign education to specific employees, etc. Due to these important operational needs, we actually allow companies to put our education in their LMS. This includes the videos, slides, study guides and handouts. Our goal is to support your success!
How to Use the Resources? Our Corporate Members are constantly sharing how they are making the most of the Pathway resources. Imagine the following:
Facilitated: Groups of newer employees went through the Introduction to Regulations course, watched 2 videos per week and completed the study guides. They met with an experienced employee for 1 hour on Fridays to discuss what they learned, while giving examples of what their company experienced.
Group Learning: An investigation team watched the Failure Investigation classes, completed the study guides and shared new insights. The team met to assess a handful of their investigations to critique what could be done differently going forward.
Cross-Training: Senior level pharma employees went through the medical device content in preparation for involvement in combination products.
As you work to upskill your employees and grow your culture of quality, Pathway is preparing the next generation of students to become quality champions for you. Through the Quality Science Education Program, we are teaching product, process and systems quality to students around the world. The Pathway Chief Quality Officer Team has commented that the Quality Science Education Program shaves off 1-3 years of onboarding training, and is teaching wisdom that would otherwise take a career to gain!
Did You Know?
We are arming your future employees with critical thinking skills that is imperative for the rapidly evolving innovation and expectations of our industry.
Your competitors are preferentially hiring the Pathway Quality Science Education Students into R&D, Technical Operations, Laboratories, Quality, Regulatory Affairs, Clinical Affairs, and more!
Only Corporate Members can access the Pathway Hiring Platform, which houses only the students who have participated in the Quality Science Education Program.
Students are ready to join your company with an advanced understanding of how their actions and decisions impact your products, your business, your Brand and your patients.
How Many? We have had over 1,200 students go through the Quality Science Program from over 260 universities on 5 continents. Most companies do not have this reach and recruiting power. Think of us as an extension of your University Relations team…recruiting AND pre-qualifying a diverse pool of students…for YOU!
Hiring Platform Benefits:
Your Hiring Managers can access the Hiring Platform directly
Sort students using diverse demographics
Find students wanting to work where your jobs are located
Only students with the Quality Science Education are in this platform
Let’s Start
the Discussion!
Our Corporate Membership Program is right-sized for your company, and is priced based on desired customization and company size. Since each membership is unique, please contact us so we can start the discussion today!
Here are Program Features for your consideration:
Additional Customization: We support Corporate Members in a variety of ways, and would love to explore what success looks like for you. Some ideas we can discuss with you include:
Live on-site or online workshops that are specific to your company and based on the curriculum you want.
Development of custom materials, such as additional competency-based quizzes per class, or assignments for your employees, etc.
Development of Customized Certificates of Completion from the course content. For example, there are curricula designed for Validation Engineers, QC Analysts, Regulatory Affairs, etc. You may want to have a curriculum designed for your Change Control Team, or you might want a Topic-Specific curriculum from the course materials.
Receive customized exported reports from the Hiring Platform of all students, with filterable options for your customized sorting.
Other ideas you might have can be explored with Pathway, so please let us know your thoughts.
Individual Development: if you are an individual looking for options to upskill, please checkout our courses available for you today. We look forward to supporting your career journey!